Ecommerce support, reimagined
Answer customers with clarity—powered by your real support history
NENA connects Gmail, indexes conversations with embeddings, and drafts replies that match your brand. Review once, send with confidence.
Unified inbox
Pull Gmail threads into one calm workspace—skim, open, and act without tab chaos.
On-brand drafts
Retrieve real past replies and tone hints so every draft sounds like your store.
Fast review
Approve, edit, or send in a few clicks—built for support velocity, not busywork.
Why teams pick NENA
Premium feel, zero fluff—security-minded defaults and workflows that stay out of your way.
Session-safe authTrusted by Shopify merchants